The Director will handle the maintenance, research, implementation, integrity, and security management of all HR systems, including UKG (formerly UltiPro), Litmos, PayScale, Lucid and any related systems. This position will ensure effective utilization of all HR technology, optimize HR processes and workflow, maintain data integrity and security roles, and provide reports and analytical insights to Executives and Committee members. The role will collaborate with IT and other departments to align the HRIS with organizational objectives and compliance requirements.
Responsibilities Include, But Are Not Limited To
- Serve as the SME for all HR Systems including UKG Pro, Onboarding, HRSD, UTM, Performance Management, Case management and any related system
- Lead the day-to-day operations and strategic direction of the HR Systems team
- Manage relationships and contracts with HR system vendors to ensure optimal service and support
- Oversee the configuration, design, and integration of all HR systems, ensuring optimal functionality, data accuracy, and consistency
- Audit data integrity, examining concerns, and establishing processes to streamline and improve data quality
- Manage human capital reporting, develop and build manager dashboards, and analyze data to proactively enhance business performance
- Oversee the maintenance, upgrades, and improvements of systems, workflows, integrations, and year-round automations
- Act as the primary contact for internal and external audits to ensure compliance with SOX regulations
- Provide firmwide HRIS helpdesk support both remotely and in-person; investigate issues and provide effective solutions
- Manage and conduct ad-hoc system-related training sessions for managers and colleagues as needed
- Continue to seek opportunities to improve data quality, methodologies, and processes
- Perform additional duties as required and assigned
Required Experience
- Bachelor's degree from accredited university required
- Minimum 5 years of HR experience required, with at least 3 years in a managerial role
- Extensive knowledge of UKG (UltiPro Web,) BackOffice, Cognos Report Studio and Event Studio required, knowledge of other HRIS systems is highly preferred
- Excellent communication and presentation skills, both written and oral, with the ability to communicate effectively across various departments and levels of the organization
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Working knowledge of Workday, Bamboo HR, Paylocity or other systems highly preferred
- Highly organized with the ability to multi-task and manage multiple projects and competing priorities without sacrificing accuracy or efficiency
